Strategy

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person estimating cost of an msp lead

Estimating The Value Of An MSP Lead

By Hunter Nelson | April 17, 2023

In today’s post, we’ll be talking about a muddy subject.. How to estimate the value of an MSP lead and how you can translate that into what you can spend to acquire a customer with your sales and marketing spend. Many MSP owners are overly cautious with their sales and marketing spend and try to…

cloud vs on prem msp revenue growth

On-Prem MSP Still The Lion, Cloud MSP Doubles The CAGR

By Hunter Nelson | March 7, 2023

In a recent article by 451 research on behalf of S&P global market intelligence, a look at the managed services market was taken to get a better feel for how MSPs are earning their revenue. One thing that stood out to me in the article was that about 80% of managed services revenue is generated…

Top Of Funnel, Middle Funnel, and Bottom Of Funnel Explained

By Hunter Nelson | March 2, 2023

You’ve probably heard marketers talking about the top of the funnel, the middle funnel, and the bottom of the funnel, but do you know what they mean? Well, the truth is, it’s pretty ill-defined and has been muddled many times on the internet by people making their own interpretations. In this post, we’ll muddy the…

MSP Sales Funnel Key Terms To Know

By Hunter Nelson | January 23, 2023

In today’s post, I wanted to break down a few key terms MSP owners should be aware of when it comes to breaking down sales funnels from online marketing for your MSP. A lot of MSP owners grow initially through referrals and networking and are used to any leads they receive to be scorching hot…

don't rely on referrals graphic

Why Referrals Don’t Scale And Create Risk For Your Company

By Hunter Nelson | November 28, 2022

With the recent wave of layoffs in the tech sector, I’ve seen a big uptick in the recently departed deciding to try their hand at running their own consulting business. This has led to a lot of fresh faces in some of the networking meetings I attend asking some flavor of the same question. How…

msp marketing guide to 5 million+ ARR

MSP Marketing Guide To 5 Million+ ARR

By Hunter Nelson | March 25, 2022

In this guide, we’re going to talk about how you can use MSP marketing to generate enough pipeline to get to 5 million plus in annual recurring revenue. A lot of the things we’ll talk about in this guide can be used in larger and smaller businesses but for the purposes of this guide, we’ll…

online lead generation tips for msps

Top Online Lead Generation Tips For MSPs

By Hunter Nelson | March 4, 2022

According to industry research by a leading managed service provider marketing firm, 94% of MSPs self-reported lead generation as their number one challenge when it comes to growing their MSP. There’s no question that the vast majority of MSPs struggle with lead generation, especially in the earlier years of their business. It makes sense, most…

msp ebitda growth for higher multiple on sale

Want To Sell Your MSP? You Need EBITDA

By Hunter Nelson | February 26, 2022

In today’s post, I want to open up the curtain a bit on what selling your MSP one day might look like and why many owners of managed service providers are doing themselves a big disservice when it comes to the way they are looking at how they operate their business. I want to share…

sample brand kit

Branding Your MSP: How To Get Started

By Hunter Nelson | January 25, 2022

Throughout the process of launching and running Tortoise and Hare Software these past 3-4 years there’s one thing that I’ve gotten consistently good feedback on. The brand! People who aren’t shopping for marketing, and have no relationship to the company will regularly come up to me at trade shows, or comment on my business card,…

msp advertising questions

How Do I Advertise My MSP? A Short Guide

By Hunter Nelson | October 27, 2021

Marketing is one thing but advertising is another. You may have your logo and branding in order, a polished website, pamphlets, brochures, t-shirts, stickers, and other swag, but at a certain point, that stuff doesn’t move the needle anymore. If you want to start expanding the reach of your MSP and finding new clients you’ve…