Why Your MSP Desperately Needs Call Tracking
I’m continually impressed by the number of phone issues that can be uncovered by in an MSP business, when their core business revolves primarily around customers calling in for help with support issues. My suspicion is that those issues are never going away for their customers so if they for some reason can’t reach the…
Estimating The Value Of An MSP Lead
In today’s post, we’ll be talking about a muddy subject.. How to estimate the value of an MSP lead and how you can translate that into what you can spend to acquire a customer with your sales and marketing spend. Many MSP owners are overly cautious with their sales and marketing spend and try to…
Is LinkedIn Ads A Fit For Your MSP?
When considering options for marketing your MSP, no doubt you’ve considered using LinkedIn Ads to generate more leads and sales opportunities. LinkedIn is after all, probably the largest collection of B2B professionals on the internet, and your prospective customers are almost certainly interacting on the platform. LinkedIn Ads can certainly be an effective tool, but…
On-Prem MSP Still The Lion, Cloud MSP Doubles The CAGR
In a recent article by 451 research on behalf of S&P global market intelligence, a look at the managed services market was taken to get a better feel for how MSPs are earning their revenue. One thing that stood out to me in the article was that about 80% of managed services revenue is generated…
Top Of Funnel, Middle Funnel, and Bottom Of Funnel Explained
You’ve probably heard marketers talking about the top of the funnel, the middle funnel, and the bottom of the funnel, but do you know what they mean? Well, the truth is, it’s pretty ill-defined and has been muddled many times on the internet by people making their own interpretations. In this post, we’ll muddy the…
MSP Sales Funnel Key Terms To Know
In today’s post, I wanted to break down a few key terms MSP owners should be aware of when it comes to breaking down sales funnels from online marketing for your MSP. A lot of MSP owners grow initially through referrals and networking and are used to any leads they receive to be scorching hot…
Why Chat GPT Is A Risk For SEO Content
Chat GPT is all the rage right now. Type in a few sentences about what you want and ChatGPT spits out serviceably written content to fulfill all your marketing dreams. It’s easy to see how ChatGPT can have a high potential for abuse and turn an already lazy group of marketers, into something even lazier,…
Why Referrals Don’t Scale And Create Risk For Your Company
With the recent wave of layoffs in the tech sector, I’ve seen a big uptick in the recently departed deciding to try their hand at running their own consulting business. This has led to a lot of fresh faces in some of the networking meetings I attend asking some flavor of the same question. How…
What Goes Into Publishing A Blog Post?
I wanted to take a moment to describe what goes on during the publishing of a blog post here at Tortoise and Hare Software to give you some visibility into what engaging with us can look like. Our client base is comprised primarily of established mid-market MSPs, SaaS, and Cybersecurity firms, and our clients come…
What Are Directory Citations In SEO?
Directory citations are a form of online business listing similar to a phone book entry in the real world. Yelp and YellowPages.com are probably the two most thought of when it comes to online business directories but sites like Facebook and Google also have their own directories and there are thousands with unique positioning in…
