Business owners often struggle with how to convert Facebook engagement into leads and sales. In a digital sense your website is going to be your primary lead nurturing and conversion den. Certain businesses can convert directly on Facebook, but for many success on social will be dependent on generating referral traffic from Facebook to their […]
The rush of the holiday season is over and we are moving into what is typically a rest, recover, and rethink period for business owners. As consumers and businesses take a break to let their wallets recover during the early part of the year, it becomes a great time to think about 5 ways to grow your business in 2019.
I was recently talking to a prospect about a common warehousing problem that’s encountered, inventory shrink due to spoilage. A lot of inventory shrink caused by spoilage for both perishable and non-perishable goods could be avoided by regular checks of inventory to ensure that it hasn’t been exposed to adverse conditions such as excess moisture […]
I recently implemented Accelerated Mobile Pages (AMP) on my site using a WordPress plugin to take advantage of the rich snippets for SEO purposes. This resulted in a small issue with the AMP URL in Google Analytics reports. This didn’t bother me too much until I started looking at my Google Analytics reporting and seeing multiple URL flavors. I like to keep a view in my analytics account that has all the filters I want applied so my reporting is showing the highest quality traffic estimates for a given piece of content. So, I decided to combine the AMP URL with it’s parent page using a filter and I will be sharing that information with you.
There are a lot of business owners and executives out there who don’t understand the importance of online lead generation. In person networking is great way to generate leads and close new business, but it is not scalable. While highly effective, you are essentially trading time for money and your growth is limited by the time invested. As soon as you stop networking, the leads stop trickling in and referrals stop coming your way. Individual contributor level employees also aren’t typically driving in leads since their compensation structures aren’t aligned with the success of the company, at least not to an extent that they are personally motivated to sell. That’s why for organizations to continue growing they need to build an online lead generation funnel. One of the best ways to do this for new and seasoned digital advertisers alike is with pay per click advertising campaigns.
The accuracy principle states that controllers and processor should make reasonable efforts to ensure personal data is accurate. They must allow citizens to challenge the accuracy of data and take steps to rectify or erase the data associated with the challenge. Verification is sometimes needed to ensure data is accurate. Controllers and processors should consider the impact to the individual and whether they collected the data or the user provided it when determining appropriate verification steps. Organizations should document challenges and their responses thoroughly and in a timely manner. They should also document the thought process for determining whether personal data needs to be verified and the verification steps taken if necessary.
The GDPR and subsequent chain of privacy laws passed in countries around the world have resulted in a slough of new lingo for privacy professionals and IT professionals to learn. One of these new terms is the SAR portal. SAR portal stands for Subject Access Request portal. Many of the new privacy laws grants certain rights to the citizens of their countries that allow them to make certain requests to businesses and other organizations that collect and process personal data. The types of rights that are granted to citizens varies from country to country. Some example requests that can be made are….
Data minimization is the concept of collecting the minimum amount of data needed to carry out the stated purpose and no more. When conducting a data minimization evaluation you must ensure that the data collected is adequate and relevant to your stated purpose as well as limited. The onus is on the organization to document compliance with this principle. We recommend documenting a review of this principle each time new personal data is collected or processed. Conduct at least an annual audit of personal data that has been collected or processed to ensure that changes in the business have not impacted compliance with the data minimization principle.
The GDPR’s purpose limitation principle constrains the use of personal data to the original purposes or those purposes compatible with the original purpose. There are a handful of pre-approved compatible purposes such as archiving purposes in the public interest, scientific and historical purposes, and statistical purposes. Under the GDPR, the burden falls on controllers and processors to document their purposes and reasoning behind them. These must be documented externally to be transparent to the end user, and internally with regular audits. Care must be taken when deciding a purpose is compatible with the original. An analysis must be conducted to determine compatibility and it’s a good idea to document the reasoning behind claiming a purpose is compatible with the original. Make sure to consider linkages to the original purpose, and consequences to the end user.
The first principle of the GDPR, Lawfulness Fairness and Transparency focuses mostly on the underlying reasons for collecting and processing personal information and how it will be used. It outlines the need for a lawful basis for processing and discusses the 6 bases for processing that have been identified. The bases of consent is the most recommend basis and organizations would do well to ensure they establish proper consent collection mechanisms. It ensures that data is collected fairly and that the collection does not present unjust injury to an individual or group of individuals, regardless of how many other individuals are unaffected. It ensures that organizations are being transparent in the way they inform their users on the type of information that is collected and the way it will be processed and used. The responsibility lies within the collecting organization to document compliance with principles of the GDPR. Establishing a process for documenting a lawful basis for processing, fairness, and transparency in collection will leave organization prepared for regulatory scrutiny, help avoid lawsuits and fines.