5 SEO Strategies for MSPs to Turbocharge Revenue Growth

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    Search engine optimization (SEO) is one of the most powerful tools in your marketing arsenal. For managed service providers (MSPs), developing a strong SEO strategy can mean the difference between blending into the background and standing out in a crowded market. The right SEO strategies for MSPs can not only enhance your online visibility, but also drive highly targeted traffic to your site, ultimately leading to more qualified leads and higher revenue.

    In this blog post, you’ll discover five crucial SEO strategies for MSPs that can help you carve out a unique space in a competitive landscape. We’ll explore why having no SEO strategy is a recipe for obscurity, how local SEO can be a double-edged sword, and the power of positioning your MSP around key technologies and industry verticals. You’ll also learn about the benefits of demonstrating domain-specific expertise, and how tailoring your content to your Ideal Customer Profile (ICP) can help you attract the most valuable clients. By the end of this post, you’ll have a clear roadmap for implementing these SEO strategies for MSPs to maximize your growth potential.

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    No SEO Strategy: The Path to Obscurity

    Many MSPs fall into the trap of creating content on assorted topics without a clear SEO strategy, often targeting high-competition keywords without any real plan. Not every MSP is going to rank in the top 3 for “it support for small business” or “managed it provider”. This approach is not only ineffective but also a waste of time and money. Without a focused strategy, MSPs are unlikely to rank against national competitors, leading to minimal visibility and poor ROI. Furthermore, narrowly focused domains tend to rank better for their target keywords than domains that create content about a little bit o’ this a little bit o’ that.

    Why It’s the Worst Strategy:

    1. High Competition (Red Ocean): By targeting high-competition keywords without a clear strategy, MSPs compete blindly against countless other businesses, making it nearly impossible to stand out.
    2. Lack of Brand Recall: Without a strategic approach, content lacks coherence and consistency, making it difficult for potential clients to remember your brand. Multiple touches are crucial in building brand recall and trust.
    3. Wasted Resources: Creating content on various topics without a plan leads to wasted time and money. Efforts do not translate into meaningful traffic or leads, and the ROI is poor.

    Importance of a Comprehensive SEO Strategy:

    • Focused Visibility: A clear SEO strategy ensures that your content is targeted and optimized, improving your chances of ranking higher for relevant keywords.
    • Effective Resource Utilization: By focusing on specific SEO strategies for MSPs, you can allocate resources more effectively, creating high-quality content that drives results.
    • Sustainable Growth: A well-planned SEO strategy aims to consistently rank your content in the top three search results. High-quality content continues to attract traffic over time, providing a sustainable source of leads.
    • Brand Recall: Reaching potential clients with multiple blog posts and landing pages during their research journey ensures they can’t help but remember your brand. Consistent visibility builds trust and positions your MSP as an industry leader.

    Local SEO Strategies for MSPs with Location-Based Content and Keywords

    Local SEO is often the next evolution of a no-SEO strategy for many MSPs. It involves optimizing your online presence to attract business from local searches, often by creating location-based content and targeting local keywords. Local SEO approaches have a lot of drawbacks. They are a good way to create a 1-2 million local business, but it often gets much harder to scale past there and it limits who you can sell your MSP to and exit in the future. While it’s a common approach, this strategy also has its limitations, particularly in how it positions your business.

    Why It’s the Most Common Strategy:

    • Simplicity: Local SEO is straightforward to execute. Creating location-specific content and optimizing for local keywords are relatively simple tasks that many MSPs can handle.
    • Immediate Relevance: Businesses often prefer working with local providers due to perceived ease of coordination and trust.

    Why It’s Weak Positioning:

    • Weak Competitive Value Proposition: Being near someone isn’t a compelling reason for a client to choose your MSP over another. This creates a weak positioning that doesn’t highlight your unique strengths or value.
    • Pricing Power: Local SEO can lead to weaker pricing power. Clients might push for lower rates because your proximity is the primary value you offer, rather than your expertise or unique solutions.
    • Vulnerability to Client Pressure: Relying solely on local SEO can make your MSP susceptible to being pushed around by clients who see your services as interchangeable with other local providers.

    Example Topics:

    • “Managed IT Services in [City]: What You Need to Know”
    • “Top IT Support Services for Small Businesses in [City]”
    • “How Our MSP Helped a [City]-Based Company Improve Their IT Infrastructure”
    • “Top IT conferences in [City]”
    • “Best Tech Meetups And Networking Events In [City]”

    Actionable Tips:

    • Create Location-Specific Content: Develop content for each location you serve, optimizing it with local keywords.
    • Use Local Testimonials and Case Studies: Include testimonials and case studies from clients in each location to build trust and credibility.
    • Optimize Your Google My Business Listing: Ensure your listing is complete and accurate, and encourage satisfied clients to leave positive reviews.
    • Optimize Your Google My Business Listing: Build visibility in other local business directories. Build your base of directory citations to rank higher.

    Horizontal Positioning SEO Strategies for MSPs on Specific Key Technologies

    Horizontal positioning involves focusing on a specific technology and showcasing your expertise in that area. For MSPs, this could mean becoming known for your proficiency in technologies like SharePoint, Microsoft Teams, ERP systems, ECM (Enterprise Content Management), or CRM software. By positioning your MSP as a specialist in one of these technologies, you can attract businesses looking for expertise in these areas and leverage targeted keywords to drive niche traffic to your site.

    Why It’s Effective:

    • Expertise Highlight: Positions your MSP as an expert in a widely used and versatile technology.
    • Targeted Traffic: Attracts businesses looking for specialized solutions.
    • Niche Focus: Targets specific keywords related to the chosen technology, driving niche traffic to your site.

    However, focusing on a specific technology doesn’t mean you’re limited to selling just that technology’s services. In fact, one of the most effective SEO strategies for MSPs is using a specific technology as a gateway to introduce broader managed IT services. For example, if a client comes to you for your expertise in SharePoint, it opens the door to discuss how your MSP can also manage their entire IT infrastructure, from security to network management. This approach allows you to start a relationship based on your technology expertise and then expand it to encompass your full range of services.

    Example Topics:

    Actionable Tips:

    • Develop In-Depth Guides: Create how-to articles with screenshots to enhance usability.
    • Share Case Studies: Showcase success stories from clients who have benefited from using the technology.
    • Create Video Tutorials: Provide visual and interactive learning experiences.
    • Regular Updates: Keep content current with the latest features and updates of the technology.
    • Leverage Social Media: Promote your expertise on professional networks.
    • Broaden the Relationship: Once you’ve got their attention with your expertise in a specific technology, introduce your managed IT services to expand the scope of your client relationship.

    Domain-Based Expertise SEO Strategies for MSPs: In-Depth Email Security Coverage

    Domain-based expertise involves creating content that demonstrates deep knowledge in a specific area. For MSPs, focusing on email security is one powerful approach, but it’s just one example of a broader strategy that can be applied to many domains. By developing comprehensive content around a specific domain, you establish your MSP as a thought leader, build trust with potential clients, and address critical and ongoing business concerns.

    While email security is a significant area of focus for many businesses, other domains such as data backup and recovery, cloud management, or cybersecurity frameworks like Zero Trust Architecture can also serve as focal points for your SEO strategy. The key is to choose a domain where your MSP can provide deep, specialized expertise.

    Why It’s Effective:

    • Thought Leadership: Establishes your MSP as a leader in a specific domain, whether that’s email security, cloud management, or another critical area.
    • Addressing Concerns: Tackles a critical and ongoing concern for businesses of all sizes.
    • Specialized Solutions: Attracts businesses looking for specialized solutions to domain-specific challenges.

    Example Topics:

    • “Top Email Security Threats to Watch Out For in 2024″
    • “Comprehensive Guide to Data Backup and Recovery Best Practices”
    • “Implementing a Zero Trust Architecture: A Step-by-Step Guide”
    • “How Cloud Management Can Optimize Your IT Operations”
    • “Case Study: How Our MSP Protected a Client from a Spear Phishing Attack”

    Actionable Tips:

    • Create Comparative Content: Lists that compare different software vendors or solutions to address domain-specific challenges are great for SEO and can attract highly qualified traffic. For example, a post titled “Top 5 Email Security Vendors Compared” can draw in potential clients researching their options.
    • Series of Blog Posts: Cover different aspects of your chosen domain in detail to demonstrate your comprehensive knowledge.
    • Downloadable Resources: Offer whitepapers, eBooks, and checklists focused on best practices within the domain.
    • Engage Through Webinars: Host webinars and live Q&A sessions to engage with your audience on domain-specific issues.
    • Collaborate with Influencers: Work with industry influencers and domain experts to amplify your content’s reach.

    Vertical Positioning SEO Strategies for MSPs Around Specific Industries

    Vertical positioning involves tailoring your content and services to meet the specific needs of a particular industry. This strategy can help MSPs stand out by demonstrating deep industry knowledge and offering solutions tailored to that industry’s unique challenges and requirements.

    One particularly compelling way to add value within a specific industry is by creating and maintaining vendor partnerships. If your MSP becomes certified as an implementation consultant for key technologies in an industry, you can not only provide specialized services but also leverage these partnerships to gain trust and authority. For example, if your MSP specializes in IT solutions for the healthcare industry, becoming a certified implementation consultant for a leading healthcare software vendor can set you apart from competitors.

    Creating content that supports these vendor partnerships can also be a great way to generate quality traffic via SEO. By producing articles, case studies, and guides that highlight your partnership capabilities, you can attract industry-specific traffic that is highly relevant and more likely to convert into leads.

    Why It’s Effective:

    • Industry Expertise: Targets specific industries where your MSP has deep expertise and experience.
    • Attracts Niche Clients: Draws businesses looking for industry-specific IT solutions and services.
    • Specialized Positioning: Positions your MSP as a specialist and trusted partner in key verticals.
    • Leveraging Vendor Partnerships: Being certified as an implementation consultant for industry-specific software vendors adds another layer of credibility and expertise, making your MSP more attractive to potential clients.

    Example Topics:

    • “IT Solutions for Healthcare: How Our MSP Can Help Improve Patient Care”
    • “The Importance of Cybersecurity in the Financial Industry”
    • “How Managed IT Services Benefit Manufacturing Companies”
    • Transforming Retail with Managed IT Services: A Case Study”
    • “Why Law Firms Need Specialized IT Solutions for Data Protection”

    Actionable Tips:

    • Use Industry-Specific Terminology: Address unique challenges faced by businesses in each sector.
    • Share Success Stories: Showcase your expertise and results through case studies, particularly those that involve your vendor partnerships.
    • Offer Tailored Resources: Provide downloadable whitepapers or eBooks tailored to each industry’s needs and pain points.
    • Enhance Visibility: Attend and speak at industry conferences and webinars to network and expand your influence.
    • Create Content to Support Partnerships: Develop blog posts, whitepapers, and case studies that showcase your vendor partnerships and the value they bring to clients in your target industry.

    Target ICP SEO Strategies for MSPs (Ideal Customer Profile)

    Targeting your Ideal Customer Profile (ICP) involves creating content specifically for the needs and interests of a well-defined group of potential clients. For MSPs, this might mean focusing on CFOs or other decision-makers who influence IT spending. By tailoring your content to address the specific challenges and priorities of your ICP, you can attract high-value clients and build stronger relationships.

    Why It’s Effective:

    • Tailored Content: Allows you to create content specifically for the pain points and interests of your ideal customer profile, in this case, CFOs.
    • Builds Trust: Establishes credibility by addressing specific challenges and offering relevant solutions.
    • Attracts Decision-Makers: Helps attract high-value clients who are decision-makers in their organizations.

    Example Topics:

    • “Why CFOs Should Prioritize IT Security in Their Budgets”
    • “Cost-Benefit Analysis of Managed IT Services for CFOs
    • “How CFOs Can Leverage Technology to Drive Business Growth”
    • “The Role of the CFO in Digital Transformation”
    • “CFO’s Guide to Understanding Cybersecurity Risks and Mitigations”

    Actionable Tips:

    • Research Needs: Conduct detailed research to understand the needs and concerns of your target ICP.
    • Resonate with Terminology: Use language and terminology that resonates with CFOs.
    • Provide Data-Driven Insights: Use case studies to demonstrate the value of your services.
    • Create Executive-Friendly Formats: Develop concise blog posts, infographics, and video summaries.
    • Promote on Relevant Channels: Use LinkedIn and industry-specific forums to reach CFOs.

    Combination SEO Strategies for MSPs – Getting Hyper Focused To Dodge Competition And Own A Niche

    While each of the SEO strategies for MSPs discussed so far can be powerful on its own, combining them can be a necessity in highly competitive markets. How focused your SEO strategy gets is dependent on your MSP businesses’ unique circumstances and goals. A combined SEO strategy can significantly amplify your results though. For example, instead of just focusing on local SEO or vertical positioning separately, why not target a specific industry within a specific geographic location? This combined strategy allows you to tailor your content even more precisely to your audience, leading to higher engagement and better conversion rates.

    Example: Targeting Lawyers in Manhattan

    Let’s say your MSP specializes in providing IT solutions for law firms, and you want to focus on attracting clients in Manhattan. By combining vertical positioning with local SEO, you can create content that specifically addresses the needs and challenges of law firms in this area.

    Example Topics:

    • “Why Manhattan Law Firms Need Specialized IT Support”
    • “How Our MSP Helps Law Firms in Manhattan Stay Compliant with Data Regulations”
    • “Top IT Security Concerns for Lawyers in New York City”
    • “Case Study: How We Improved IT Efficiency for a Major Law Firm in Manhattan”

    Example: Targeting COO’s That Leverage Dynamics 365 Business Central

    You don’t always have to combine with a location based strategy, you could also combined a horizonal technology focus with a target ICP strategy and create content oriented at helping COOs leverage dynamics 365 business central to improve manufacturing operations. Using a tool like SEMRush to conduct competitive research can help guide your content and SEO efforts to come up with the best strategies.

    Combining these SEO strategies for MSPs allows you to create a more focused and effective marketing approach, making it easier to stand out in a crowded market and attract high-value clients.

    Conclusion: Mastering SEO Strategies for MSPs

    In this post, we’ve explored five essential SEO strategies for MSPs that can significantly enhance your online presence and attract potential clients. By avoiding the pitfalls of having no SEO strategy, leveraging local SEO with a strategic approach, positioning your MSP around key technologies, demonstrating deep expertise in domain-specific areas like email security, and targeting your ideal customer profile with tailored content, you can drive organic traffic and achieve sustainable growth for your business.

    For personalized advice and expert support in implementing these SEO strategies for MSPs, consider partnering with Tortoise and Hare Software. Contact us today to schedule a consultation and take your MSP’s SEO efforts to the next level.

    Additional Resources

    Let’s connect to build an SEO strategy that propels your MSP toward scalable growth and long-term success.

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    Hunter Nelson

    Hunter is the founder and president of Tortoise and Hare Software, a digital marketing agency for managed service providers. Hunter has more than 10 years’ experience building web applications and crafting digital strategies for companies ranging from scrappy startups to Fortune 50 household names. When not on the clock, you'll find him spending time with his family and pups, relaxing on the beach, or playing competitive online video games. See for more.

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