GDPR Principles: Purpose Limitation

GDPR Purpose Limitation of PII
Home » Blog » GDPR Principles: Purpose Limitation
Free Web Marketing Consultations

Helping B2B Technology Companies Increase Their Lead Volume.
Serving: IT, MSP, Cybersecurity, Software Dev, SaaS, ISV, VARs & More.

Table of Contents
    Add a header to begin generating the table of contents

    This post represents part 2 of a series of posts covering principles of the General Data Protection Regulation (GDPR). The regulation sets out 7 keys principles that set the foundation for the directives to be enforced by the legislation. Today we will be covering purpose limitation.  Below are links to the full series of posts:

    Purpose Limitation

    The purpose limitation principle aides controllers and processors in describing why personal data is being collected. Here is a quote from the law regarding purpose limitation:

    1. Personal data shall be:

    (b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall, in accordance with Article 89(1), not be considered to be incompatible with the initial purposes.1

    The concept of purpose limitation is not new; it has been around since 1998 when the previous data protection law went into effect. Controllers and processors used to define purpose limitation by registering their purposes with the ICO.  Under GDPR, controllers and processors will be responsible for documenting their purposes rather than registering for approval with a government body.  The GDPR provides specific exemptions from this principle for scientific, historical, and statistical purposes.  GDPR ensures that new purposes for processing personal data are compatible with their initial purpose. This verbiage in the law protects users from “function creep.” If the new purpose is not compatible with the original purpose, controllers and processors must ensure the new purposes is compatible with the first principle of GDPR; lawfulness, fairness, and transparency.

    Compliance Documentation

    As stated above, controllers and processors are now responsible for documenting their purposes as part of their GDPR compliance requirements.  Documentation can be thought of as internal to the organization and external to the organization.  External documentation means that purposes for collecting and processing personal data must be transparent to the end user.  What this will mean for most organizations is that the privacy policy should include purposes for collecting and processing of end user data.  Internal documentation requirements are more flexible in the way that they are created and maintained.  Be able to demonstrate you have:

    • Identified personal data collected, how it will be processed, and the purpose for doing so.
    • Have conducted purpose audits at reasonable intervals and updated documentation where necessary.
    • Documented reliance on new purposes that were compatible with the original purpose.
    • Documented reliance on the exemptions for scientific, historical, and statistical data.

    Function Creep

    Function creep is the concept of a system adding new features (functions) over time, which results in data being leveraged for purposes other than the purposes the user granted consent for originally.  Controllers and processors must use care when developing systems not to breach privacy law as new features are released.  A process checkpoint should be included in the release to review new features with a privacy lens.  Previously collected personal data that is used for a new purpose that is not compatible with the original purpose must include an update to the privacy policy and internal compliance documentation.

    Determining Compatible Purposes

    Determining compatible purpose can be a tricky subject, but documenting the use of a purpose as a compatible purpose and the reasoning behind it will surely be looked upon more favorably than undocumented use. Purposes that are pre-approved compatible purposes under GDPR include:

    • Archiving activities in the public interest
    • Scientific and historical purposes
    • Statistical purposes

    Other purposes can be considered compatible, but you must analyze the use of the data before proceeding. Consider the links to the original purpose, for instance selling patient records collected as part of healthcare to a marketing company selling vacation packages would not be linked to the original purpose.  You must also consider whether the compatible purpose would be reasonably expected by the patient, which in this case they would not expect vacation package advertising as part of their healthcare sign up.  The nature of the personal data also plays a role.  Additional purposes for using a person’s social security number are going to be scrutinized more heavily than just the use of their first and last name.  Consequences to the individual must also be considered.  Receiving marketing for vacation packages is going to be less impactful than additional processing that results in exposure to a data breach or rejection of a loan.

    Conclusion

    The GDPR’s purpose limitation principle constrains the use of personal data to the original purposes or those purposes compatible with the original purpose.  There are a handful of pre-approved compatible purposes such as archiving purposes in the public interest, scientific and historical purposes, and statistical purposes. Under the GDPR, the burden falls on controllers and processors to document their purposes and reasoning behind them.  These must be documented externally to be transparent to the end user, and internally with regular audits. Care must be taken when deciding a purpose is compatible with the original.  An analysis must be conducted to determine compatibility and it’s a good idea to document the reasoning behind claiming a purpose is compatible with the original. Make sure to consider linkages to the original purpose, and consequences to the end user.

    Share This Article
    Posted in:
    Tagged:

    Hunter Nelson

    Hunter is the founder and president of Tortoise and Hare Software, a digital marketing agency for the technology sector and other lead generation oriented businesses. Hunter has more than 10 years’ experience building web applications and crafting digital strategies for companies ranging from scrappy startups to Fortune 50 household names. When not on the clock, you'll find him spending time with his family and pups, relaxing on the beach, or playing competitive online video games. See for more.

    Leave a Comment





    Recent Blog Posts

    SEO Not Working: Here’s Why

    Lately I’ve been getting on more and more calls lately with people saying something along the lines of “we’ve been doing SEO or inbound for 6 months, 12 months, or…

    Why SEO Investments Help Your MSP Weather a Recession and Keep the Door Open for New Opportunities

    What happens to your pipeline when the phones go quiet, inboxes stay cold, and paid ads stop converting? That’s not a hypothetical. It’s what happens in a recession. Budgets freeze.…

    MSP Marketing – How to Build a Strategy That Works

    Let’s be honest—most MSP marketing doesn’t work.Not because the tactics are bad, but because they’re unaligned. What looks like a marketing problem is often a strategy problem in disguise. Most…

    The 10 Best MSP SEO Agencies To Help You Grow Organic Traffic

    If you’re searching for SEO agencies for MSPs, the list of generalists can feel endless—and underwhelming. Most SEO providers don’t understand the managed services space, much less the buyer behavior,…

    Why Your MSP’s Online Marketing Efforts Are Failing

    If you’re leading an MSP and investing in online marketing, you’re probably feeling a growing sense of frustration. You’ve put money into websites, content, ads—even hired an agency or two…

    What Makes a Great MSP Website? 5 Examples You Should Follow

    Your MSP website is more than just an online brochure—it’s a powerful tool for attracting and converting potential clients. But what makes a website truly effective in the competitive managed…

    Related Blog Posts

    CMMC Presents New Marketing And Sales Opportunity for MSPs

    Have you heard about the Cybersecurity Maturity Model Certification (CMMC)? It’s a universal standard meant to enhance and normalize cybersecurity throughout the Defense Industrial Base (DIB). Released on January 31,…

    Why do I need a Privacy Policy?

    Data privacy is a topic that is of growing concern to many consumers around the U.S. and you may have heard the term privacy policy a time or two in…

    One Way Hash Functions and Data Privacy Compliance.

    This article will discuss how a one way hash function can be used in the context of privacy compliance for regulations like the GDPR. Storing customer’s personal data is an…

    GDPR Principles: Accuracy

    The accuracy principle states that controllers and processor should make reasonable efforts to ensure personal data is accurate.  They must allow citizens to challenge the accuracy of data and take steps to rectify or erase the data associated with the challenge.  Verification is sometimes needed to ensure data is accurate.  Controllers and processors should consider the impact to the individual and whether they collected the data or the user provided it when determining appropriate verification steps.  Organizations should document challenges and their responses thoroughly and in a timely manner. They should also document the thought process for determining whether personal data needs to be verified and the verification steps taken if necessary.

    SAR Portal – Privacy Definitions

    The GDPR and subsequent chain of privacy laws passed in countries around the world have resulted in a slough of new lingo for privacy professionals and IT professionals to learn.  One of these new terms is the SAR portal.  SAR portal stands for Subject Access Request portal.  Many of the new privacy laws grants certain rights to the citizens of their countries that allow them to make certain requests to businesses and other organizations that collect and process personal data.  The types of rights that are granted to citizens varies from country to country.  Some example requests that can be made are….

    GDPR Principles: Data Minimization

    Data minimization is the concept of collecting the minimum amount of data needed to carry out the stated purpose and no more.  When conducting a data minimization evaluation you must ensure that the data collected is adequate and relevant to your stated purpose as well as limited. The onus is on the organization to document compliance with this principle.  We recommend documenting a review of this principle each time new personal data is collected or processed.  Conduct at least an annual audit of personal data that has been collected or processed to ensure that changes in the business have not impacted compliance with the data minimization principle.

    Top Blog Content

    The Ultimate Guide To MSP SEO

    Search Engine Optimization (SEO) is one of the most important ways to attract new business for mid-market managed service providers (MSP). If you look at MSPs that have achieved any…

    The Ultimate Guide To Paid Search On Google Ads For Managed Service Providers

    Generating leads for your MSP can be a challenge. You spend so much time managing employees, making sure customer support tickets are answered, procuring hardware, and defending against cyber threats,…

    The Ultimate Guide To MSP Website Optimization

    A well-optimized website is essential for Managed Service Providers (MSPs) looking to scale their business, attract more leads, and achieve a lucrative exit. A lot of MSPs check a few…

    The Ultimate Guide to Hiring an MSP Marketing Agency

    Are you one of the many MSPs struggling to attract new clients consistently? According to research conducted by MSP Dojo, a leading MSP sales consulting firm, approximately 85% of MSPs…

    The Ultimate Guide To Setting A Marketing Budget For IT Companies

    Many IT companies get their start as a one-man operation and rely almost exclusively on word of mouth, referrals, and other organic offline means to get past their initial growth…

    Featured Review of Tortoise and Hare

    ryan drake president nettech consultants
    R.D.
    President Florida Based MSP

    Tortoise and Hare has been a key partner in our MSP's growth. Over the year's we've worked together they've helped our MSP dramatically increase our website traffic, and build a steady stream of leads sourced from our website and advertising efforts. Over that time, we've been able to raise our base customer size, build economies of scale to more efficiently service customers, and expand into new markets.